Is Your Logistics Provider Up to the Task?
Most businesses quickly learn that omni-channel success and good customer service are highly improbable without a strong third-party partner, usually a third-party logistics […]Read More
Insight for Effective Online Returns Management
The Wall Street Journal reported on a Massachusetts consumer who ordered 10 pairs of corduroy pants in varying sizes and colors from a […]Read More
The High Cost of Poor Customer Service
Few things are as destructive to a brand’s good name as a shipment that arrives damaged and late. One Wisconsin-based manufacturer of customized […]Read More
Are You Overpaying Tariffs on Your Canada-Bound Shipment
When Canada’s Office of the Auditor General conducted an audit of 2015-16 duty payments, it found “that importers misclassified about 20 percent of goods coming […]Read More