Purolator Website Privacy Notice

Last Updated:  June 23, 2018 

Purolator International (“PI”) values your trust and is committed to the responsible management, use and protection of your Personal Information. To this end, PI complies with applicable laws, rules, regulations, and principles regarding the collection, use, and retention of personal information from individuals in the United States and Canada. PI adheres to the principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, recourse, enforcement and liability.  This Privacy Notice (“Notice”) applies to all the information collected by PI and submitted by you on this website (the “Site”).

The Site is operated by PI in order to provide you with timely and reliable services, tools and resources, news and industry information, customer support and related services. The Site is not intended for distribution or use in any jurisdiction or country where such distribution or use would be contrary to local law or regulation. To the extent you submit your resume for the purpose of career opportunities, nothing on this Site shall be construed as a contract, offer of employment, or terms or conditions of employment.  

Your Consent 

By accessing the Site, you are indicating your agreement to this Notice. Please review this Notice carefully.

By agreeing to this Notice, you agree to the transfer of Personal Information about you to countries outside your home country, including countries where data protection laws may differ from those of your home country. PI maintains safeguards designed to protect your Personal Information. However, statements here and elsewhere on the Site concerning the treatment of your information may not apply with respect to information already in PI’s possession, such as information that is publicly available to PI.

Information You Provide   

Through this Site, we may collect certain Personal Information including: 

  • first and last name;
  • log-in and password, for users of the Site;
  • telephone number;
  • email address;
  • physical address.

We would prefer that you avoid submitting the following sensitive information, except where such information is legally required, or needed for us to comply with our legal obligations and internal policies relating to diversity and anti-discrimination: medical or health conditions, sexual orientation, race, ethnic origin, religious or philosophical beliefs, marital status, trade union membership, sex life, creed, nationality, national origin, and/or color. 

The provision of Personal Information by you, including on the Site, is voluntary. Please note however that the failure to provide sufficient information may result in PI being unable to assist you.

Use of Personal Information 

The information that we collect on the Site may be accessed, collected, used, shared, transferred, stored, and disclosed by employees, consultants and/or service providers of PI in the U.S., Canada, or around the world for purposes, including, as permitted by local law, to: 

  • facilitate services and purchases you have requested;
  • provide to you any services available on the Site from time to time;
  • communicate with you;
  • create customer and job applicant account profiles;
  • subscribe to our newsletter;
  • provide related tools and resources;
  • comply with any applicable law or regulations.

Disclosure of Personal Information 

In general, we will not disclose your personal information except with your consent and as described in this Notice.

Your Personal Information may be accessed by PI employees or agents who have a business need to access such personal information. We may share your Personal Information with selected service providers or consultants acting on our behalf, such as third parties assisting PI with the operation of the Site and the storage of information collected on the Site.

PI also may disclose your Personal Information in order to: (1) protect the legal rights, privacy, safety or property of PI or its employees, agents, contractors, customers or the public; (2) protect the safety and security of visitors to our web sites or other properties; (3) protect against fraud or other illegal activity or for risk management purposes; (4) respond to inquiries or requests from public or legal authorities, including to meet national security or law enforcement requirements; (5) permit PI to pursue available remedies or limit the damages that we may sustain; (6) enforce the Site’s Terms of Service; (7) respond to an emergency; (8) comply with the law or legal process; (9) effect a license, sale or transfer of all or a portion of the business or assets (including in connection with any bankruptcy or similar proceedings); or (10) manage or arrange for acquisitions, mergers and re-organizations.    

Data Retention 

We retain your Personal Information only for the period of time needed to fulfill the purposes stated in this Notice subject to reasonable legal limitations or statutory retention requirements, and legitimate business needs. 

Passive Information Collection:  Cookies and Similar Technology 

PI also may compile statistical results concerning the usage of the Site. PI uses this information to prepare collective profiles of visitors’ activities for management and internal use. This information allows PI to monitor its utilization and continuously improve its quality. Examples of this information would include, but not be limited to, the number of visitors to the Site, or to sections or pages within the Site, patterns of traffic flowing through the Site, length of time spent on the Site, or in sections or pages of the Site, the other sites that refer visitors to the Site, the pages of the Site that visitors frequently use as entry and exit points, utilization of the browser and operating systems and versions used by visitors to the Site, etc.

In order to compile this information, PI may collect and store your IP address, your operating system version, your browser version, the pages you visit within the Site, the length of time you spend on pages within the Site, the site from which you linked to ours, search terms you used in search engines which resulted in you linking to the Site, etc. While all of this information can be associated with the IP address your computer had while you visited the Site, it will not be associated with you as an individual, or associated with any other information you may submit through the Site, or that Purolator  may store about you for any other purposes.

We and our service providers may also use “cookies” and similar technologies on the Site. Cookies are data that a web server transfers to an individual’s computer for record keeping purposes. We use cookies and other technologies to better serve you with more tailored information and facilitate your ongoing access to and use of the Site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies, or to be given the choice of declining or accepting the transfer of a particular cookie, or cookies from a particular website, to your computer.  However, if you decline cookies, the Site may not function properly for you.  To learn more about cookies, please visit https://www.allaboutcookies.org/.

Do Not Track.

 “Do Not Track” is a privacy preference that you can set in your Internet search browser that sends a signal to a website that you do not want the website operator to track certain browsing information about you. However, because our Site is not configured to detect Do Not Track signals from a user’s computer, we are unable to respond to Do Not Track requests. 

 Access and Correction  

You may access, review, correct, amend, change, and/or delete some of the personal information collected about you and stored on the Site by logging into the Site and choosing to update your information. Upon your request, we will deactivate or remove your personal information from our active databases, although some information may be retained as permitted or required by law. Please use the contact information listed below for your requests.

Site Security and Data Integrity 

We take reasonable precautions to safeguard the personal information transmitted between visitors and the Site and the personal information stored on our servers. Unfortunately, no method of accessing, using, transmitting or storing data can be guaranteed to be 100% secure. It is your sole responsibility to use the appropriate level of care whenever communicating with us. For example, when you access the client portal from this Site or your job applicant profile from the Careers site, you will do so through a login and password that you have created and is unique to you. For maximum security, you should never share your login and password with anyone else and you should always logout of our system and close your open Internet browser window to finish your session completely.

If you have reason to believe that your interaction with us is no longer secure (for example, you feel that the security of any account you might have with us has been compromised), you must immediately notify us using the contact information listed below.

We use reasonable efforts to maintain the accuracy and integrity of personal information and to update it as appropriate. PI has implemented physical and technical safeguards to protect personal information from loss, misuse, and unauthorized access, disclosure, alternation, or destruction. For example, electronically stored personal information is stored on a secure network with firewall protection, and access to PI’s electronic information systems requires user authentication via password or similar means. PI also employs access restrictions, limiting the scope of employees who have access to Personal Information.


PI hereby disclaims, as far as permitted by local laws, any liability for itself and its affiliated companies and contractors for any of your Personal Information sent to our Site and which is lost, misused, illegally accessed, disclosed, altered or destroyed or not integrally or timely delivered to our Site. 

If you are a California resident, please read the following:

California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by certain members of PI to third parties for the third parties’ direct marketing purposes. Requests may be made one time per calendar year. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2018 will receive information regarding 2017 sharing activities). You may submit your request using the contact information at the end of this Notice.

Links to other websites 

The Site may contain links to other websites. The operators of those other websites may collect information about you, through cookies or other technologies. If you link to another website, you will leave the Site and this Notice will not apply to your use of and activity on those other sites. 

If you provide personal information through any other site, your transaction will occur on that website and the personal information you provide will be collected by, and controlled by the privacy policy of that website operator. Links on the Site to other websites are provided only as a convenience, and the inclusion of such links does not imply endorsement of the linked site. We encourage you to read the legal notice posted on those sites, including their privacy policies. We have no responsibility or liability for your visits to, or the data collection or use practices of, other sites. 

About Children 

The Site is not intended for minors under the age of 15 or the lawful age of employment (whichever is greater) in any country in which we operate. 

Changes to the policy and Notification

PI notifies you about its adherence to applicable laws, rules, regulations, and principles through this Notice. We reserve the right to amend this Notice at any time without advance notice in order to address future developments of PI, the Site or changes in industry or legal trends. We will post the revised Notice on the Site or announce the change on the home page of the Site. You can determine when the Notice was revised by referring to the “Last Updated” legend on the top of this Notice. Any changes will become effective upon the posting of the revised Notice on the Site. By continuing to use the Site following such changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Notice, in whole or part, you can choose to not continue to use the Site. 

Enforcement and Dispute Resolution

PI commits to resolve complaints about your privacy and our collection or use of your personal information. PI is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC). If you have concerns or complaints about the use of your personal information please feel free to contact us at the address listed below. In certain circumstances, you may have the right to invoke binding arbitration to resolve complaints not resolved by other means.

Contact Us 

If you have questions or requests, please feel free to contact us at the following address:

Marketing Department
Purolator International, Inc. 
2 Jericho Plaza, Suite 204 
Jericho, NY 11753  

Or send an e-mail to wedelivercanada@purolator.com.