Want to send a low-weight parcel to Canada and need it to arrive fast? PuroPost is your solution. 

Door-to-door, simplified. Ship low-weight packages from the U.S. to customers in Canada. 

Getting online purchases delivered should be just as easy as filling a digital cart. No hang-ups, no worries, no delays. When you send parcels to Canada through PuroPost, it can be that simple. This affordable service is specifically designed for packages that weigh up to 66 pounds. 

PuroPost ensures seamless, efficient cross-border services for U.S. businesses shipping to Canada. These cost-friendly deliveries arrive within two to eight days. 

With regular pickups across the United States and end delivery via Canada Post, we have Canada covered. We can deliver to more than 16 million addresses, including community mailboxes, post office boxes, parcel lockers, remote locations, and 6,200 retail facilities — all without extra charges to you or your customers.

Reliable parcel delivery to Canadian consumers from coast to coast

We ensure packages are fully compliant and preapproved for clearance into Canada. Send parcels with confidence knowing your shipments are fully trackable.

Fully integrated pricing

Pricing is all-in-one, including brokerage. And with Canadian duties and taxes included in the rate for our Delivered Duty Paid service, your customers won’t see unexpected fees at their door. 

End-to-end tracking and visibility

Give everyone the shipment insight and transparency they deserve. You and your customers have full tracking visibility, from pickup to delivery.

Customized returns services 

Nobody likes a complicated returns experience, and that includes us. Our returns program promises hassle-free processing and coordination. We use reverse logistics to make returns easier for your customers — and inventory management easier for you.

Dedicated support

You’ll always find a real person on the other end of the line when you call us. Rely on your Dedicated Client Relationship Representative for personalized service, including proactive shipment management.

Frequently asked questions — answered

We’ve answered some of our customers’ most common questions about cross-border shipping. If yours isn’t covered here, get in touch so we can help. 

Does Purolator International deliver to P.O. boxes?

We do. Our network covers post office boxes from coast to coast. 

Where can customers get packages?

We can deliver parcels to virtually any residential address in Canada. That includes rural and remote locations. Customers can get their packages:

  • At their doorstep
  • In their mailbox
  • In a P.O. box or parcel locker
  • From a community mailbox
  • At a retail facility

How do returns work?

Coordinating and processing returns can be complex, especially when cross-border shipping is part of the equation. We handle those complexities so you don’t have to. 

Choose from a range of options for returns management. We can pick up returned parcels directly to give you more control over security and cycle times. And we can provide insights on any potential product defects, which you can use to refine your processes and reduce the frequency of future returns.

What kind of tracking is available?

PuroPost gives you and your customers full tracking visibility at every step. Each parcel has one of the following:

  • Tracking number
  • Consignee reference number 
  • Shipper reference number
  • Purchase order number

Look it up to see the ship date, city, state or province, and current status of a parcel at any given time. 

Find out more about PuroPost

We make cross-border freight shipping simple. Find out more about Purolator International’s solution for eCommerce deliveries to the Canadian marketplace.

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