One could easily underestimate the challenges involved in moving packages and freight over the U.S.-Canada border. There are, for the most part, few geographic or language barriers to overcome. And proximity creates the illusion of easy access. But shipping to and from Canada is just like dealing with any other sovereign nation, complete with its own set of rules and red tape. On this episode, we learn about the fine points of serving the Canadian market from Frank Jacketti, Director of U.S. Districts with Purolator International. He discusses Canadian Customs procedures, last-mile logistics and the requirements of the new United States-Mexico-Canada Agreement. Turns out there’s a lot to learn about managing supply chains in the world’s second largest country. Hosted by Bob Bowman, managing editor of SupplyChainBrain.