Your aircraft is grounded. The clock is ticking.
Purolator International’s AOG service is purpose-built to move critical parts fast, keeping fleets moving and downtime to a minimum across North America and into Canada.
Around-the-clock access to aviation logistics experts who manage urgent AOG shipments with precision and accountability.
Industry-leading reliability with an average 99.9% on-time delivery rate for critical AOG shipments.
A dedicated network moving nearly 500,000 pounds nightly, enabling rapid response and flexible routing.
Fast, time-definite delivery of urgent aircraft parts across the U.S. and Canada.
Deep experience working with regulatory agencies to ensure seamless, compliant shipments into Canada without delays.
Assigned from your first call through final delivery, proactively monitoring, troubleshooting, and communicating every step of the way.
No guessing, no chasing updates. Your shipment is actively managed to anticipate and resolve issues before they impact delivery.
An AOG situation occurs when your aircraft is grounded and critical parts are needed to get it back in service. The clock is ticking in these situations, which is exactly why we’ve built a network specifically for you. You should call us immediately when you have an aircraft that cannot fly due to missing or damaged parts that require urgent delivery to restore operations.
Yes, absolutely. Our AOG Elite Desk is always on-call and ready to deliver 24/7. When it comes to AOG, it goes without saying that you can reach us any time. The AOG Elite Desk is staffed around the clock with experts you can trust to manage your account, ensuring we’re always available when aircraft emergencies arise.
Yes, absolutely. Our AOG Elite Desk is always on-call and ready to deliver 24/7. When it comes to AOG, it goes without saying that you can reach us any time. The AOG Elite Desk is staffed around the clock with experts you can trust to manage your account, ensuring we’re always available when aircraft emergencies arise.
We have a dedicated AOG team – we’ve crafted a new Elite desk dedicated exclusively to AOG, and therefore, dedicated completely to you. This means AOG shipments receive:
While specific pricing details aren’t outlined on our industry page, we understand that given our extensive network, our flying trucks will often beat air solutions in both timeliness and cost. Our AOG service is designed to provide the most cost-effective urgent delivery solutions. For detailed pricing information, please contact our AOG Elite Desk for a customized quote based on your specific requirements.
We specialize in delivering your urgent parts anywhere in North America. For shipments beyond North America, our Elite Service can meet those needs when your delivery requirements go beyond the U.S. and Canada. We also offer Import and Export services in the Rest of the World. For specific international AOG requirements outside North America, please contact us to discuss your needs.
We provide comprehensive tracking capabilities including:
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