Purolator International President John Costanzo Named Supply & Demand Chain Executive 2018 Pro to Know

JERICHO, NY – February 23, 2018 – Purolator International, a leading provider of North American logistics, is proud to announce that John Costanzo has been named a 2018 Pro to Know by Supply & Demand Chain Executive magazine. This is the fourth consecutive year that Costanzo has been honored with this award, recognizing his leadership in helping organizations to prepare their companies’ supply chains for the rapidly evolving needs of today’s customer.

Supply & Demand Chain Executive congratulates the 2018 Supply & Demand Chain Executive Pros to Know recipients. The Pros to Know is a listing of exceptional executives who are leading initiatives to help prepare supply chains for the significant challenges in the year ahead,” says John Yuva, editor of Supply & Demand Chain Executive. “We commend this year’s recipients for their achievements and for paving the way for the next generation of exceptional supply chain leaders. This year’s recipients embody the commitment to transformative supply chain tools and processes, earning these individuals a rightful place in this year’s Pros to Know listing.”

2018 marks Purolator International’s 20th anniversary of operations in the United States.  John Costanzo has driven the company’s success with a commitment to innovation and customer service, consistently introducing new products and services to improve clients’ supply chain efficiency. 

While traditionally known for northbound service to Canada, Purolator International recently introduced an intra-U.S. expedited forwarding service, offering complete coverage throughout the U.S. via a connected distribution network comprised of hubs, airports, and qualified transportation partners.   Another exciting innovation recently introduced was PuroPost Plus.  Purolator International recognized a need among U.S. e-commerce companies for faster service to the Canadian market, and responded by expanding its existing PuroPost service to create PuroPost Plus with guaranteed 2-5 day delivery to all residential addresses in Canada.    

A vital component of these new services – and in every Purolator International offering – is an emphasis on personal service.  In fact, Purolator International is so committed to going the extra mile for its customers, that it has given its approach to customer service a name — the PuroTouch.  Through PuroTouch, every customer is assigned a dedicated client relationship representative (CRR) who is intricately involved with every aspect of a customer’s shipping needs and logistics solution.   Customers benefit from the flexibility of convenient scheduling including later pickup times and customized handling, and from the seamless management that ensures shipments arrive on time and safely.  Thanks to Purolator’s high levels of service and attention to detail, the company has a loss and damage claims rate of less than one percent.

“Every one of Purolator International’s clients has the same underlying goal:  to create an exceptional customer experience.  Supply chain excellence is an integral part of the customer experience,” said John Costanzo, President, Purolator International.  “Whatever business the client is in, and whatever the item being shipped, Purolator’s ultimate objective is to deliver goods quickly, accurately, and with the flexibility required to remain competitive in today’s environment.”

The 2018 Provider Pros to Know are individuals from software firms and service providers, consultancies or academia, who helped their supply chain clients or the supply chain community at large prepare to meet these challenges. Supply & Demand Chain Executive received more than 300 entries for the 2018 Pros to Know Awards. Check out Supply & Demand Chain Executive’s website at www.sdcexec.com for the full list of all of the 2018 Pros to Know and Practitioner Pros winners.

About Supply & Demand Chain Executive

Supply & Demand Chain Executive is the executive’s user manual for successful supply and demand chain transformation, utilizing hard-hitting analysis, viewpoints and unbiased case studies to steer executives and supply management professionals through the complicated, yet critical, world of supply and demand chain enablement to gain competitive advantage. Visit us on the web at www.SDCExec.com.

About Purolator International

Purolator International is a subsidiary of Purolator Inc., a leading integrated freight, package and logistics solutions provider in Canada. Purolator International specializes in the air and surface forwarding of Express, Freight and Parcel shipments, customs brokerage, and fulfillment and delivery services to, from and within North America. Purolator International has received numerous industry awards for its superior service and innovative solutions, including “100 Great Supply Chain Projects” by Supply & Demand Chain Executive magazine, “Top 100 Great Supply Chain Partners” by Supply Chain Brain magazine, “Top 100 3PL Providers” by Inbound Logistics, and Logistics Management’s “Quest for Quality Award.” In addition to facilities throughout New York, Purolator International has locations in key U.S. markets including Atlanta, Baltimore, Boston, Buffalo, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Denver, Dallas-Fort Worth, Detroit, Nashville, Newark, Houston, Indianapolis, New York, Los Angeles, Kansas City, Memphis, Miami, Milwaukee, Minneapolis, Philadelphia, Phoenix, Pittsburgh, Raleigh-Durham, San Diego, Seattle, San Francisco, Salt Lake City, and St. Louis.

For more information about Purolator International, visit www.purolatorinternational.com.