Purolator International Named to Supply & Demand Chain Executive’s SDCE 100 Top Supply Chain Projects for 2016

RepairClinic.com Reduces Delivery Time, Streamlines Warehousing and Cuts Costs Associated with Shipping to Canada with Purolator International’s PuroPost Solution

JERICHO, NY – June 28, 2016 – Purolator International, the leading provider of cross-border logistics, has been named to Supply & Demand Chain Executive’s SDCE 100 Top Supply Chain Projects for 2016.  Purolator International received this award based on its work with RepairClinic.com, an online retailer specializing in do-it-yourself home repair.  Purolator International developed a solution for RepairClinic.com to reduce delivery time and improve efficiencies when shipping orders to Canada. 

As an online retailer, it is essential to offer shipping options, on time arrival, and complete customer visibility.  RepairClinic.com turned to Purolator International as the “Canadian experts” to offer their Canadian customers a superior shopping experience.

Using Purolator International’s eCommerce shipping solution PuroPostTM, RepairClinic.com can offer its Canadian customers guaranteed 2-8 day door-to-door delivery of their order and complete visibility on shipping progress with real-time tracking. PuroPost also offers the largest delivery network in Canada, reaching 35 million Canadians, even P.O. boxes and remote provinces.  And, with “trusted trade partner” status with both the U.S. and Canadian governments, the majority of PuroPost shipments arrive at the border pre-cleared. Purolator was also able to offer the high value customs clearance due to the nature of some of the items, such as filters and electric motors, crossing the border.  

“RepairClinic.com ships more than 1.8 million orders each year to customers in the U.S. and Canada.   Our customers are primarily Do-It-Yourselfers who fix their own broken appliances, furnaces, or other equipment.   When our customers order a part, it’s extremely important they get it fast so they can fix their problem FAST,” said Douglas Mott, President, RepairClinic.com. 

“RepairClinic.com started working with Purolator in the spring of 2015 to improve our service levels to our Canadian customers.   We had high hopes, and Purolator has delivered.   The vast majority of our packages cross the border with no issues.  In addition, working with Purolator has resulted in our customers getting their packages faster and has helped us become more efficient with our internal operations.    We always look for win-win solutions and this is one of them,” continued Mott.

By working with Purolator International, RepairClinic was able to significantly reduce their expenses associated with international shipping.  Purolator International streamlined their cost structure by offering an all-in rate including both transportation and brokerage, unlike their previous transportation provider.  With PuroPost, all duties, taxes, and fees are paid up front by the shipper, so customers will not be surprised with an unexpected bill at delivery. 

RepairClinic.com was also able to streamline their warehousing.  Previously, the customer was managing one cutoff shipment deadline for domestic packages, and another for international, requiring double the amount of labor and administrative duties (shipment labels, sorting, etc.).  Purolator was able to meet their existing domestic ship cutoff to make overall warehousing much more efficient.

“We’re honored to once again be named among the top supply chain partners; and we’re delighted that RepairClinic has experienced such positive results with PuroPost,” said John Costanzo, President, Purolator International.  “The rise of ecommerce allows U.S. based businesses to reach markets well beyond their traditional sales regions.  By offering an expertise in cross border shipping, we have helped many customers either enter the Canadian marketplace or enhance the overall end customer experience.”   

The SDCE 100 is an annual list of 100 great supply chain projects. These projects can serve as a guide for supply chain executives who are looking for new opportunities to drive improvement in their own operations. These projects show how supply chain solution and service providers help their customers and clients achieve supply chain excellence and prepare their supply chains for success.

“Our goal with 2016’s SDCE 100 is to shine the spotlight on successful and innovative transformation projects that deliver bottom-line value to small, medium and large enterprises across the supply chain,” says Ronnie Garrett, editor of Supply & Demand Chain Executive. “The selected projects can serve as a roadmap for supply chain executives looking for new opportunities to drive improvement in their own operations. We congratulate all of our winners for a job well done!”

The full list of Supply & Demand Chain Top 100 Supply Chain Projects can be viewed here

About Supply & Demand Chain Executive

Supply & Demand Chain Executive is the executive’s user manual for successful supply and demand chain transformation, utilizing hard-hitting analysis, viewpoints, and unbiased case studies to steer executives and supply management professionals through the com plicated, yet critical, world of supply and demand chain enablement to gain competitive advantage. Visit us on the web at www.SDCExec.com.

About Purolator International

Purolator International is a subsidiary of Purolator Inc., Canada’s largest integrated freight, parcel and logistics solutions provider. Purolator International specializes in the air and surface forwarding of Express, Freight and Parcel shipments, customs brokerage, and fulfillment and delivery services to, from and within North America. Purolator International has received numerous industry awards for its superior service and innovative solutions, including “100 Great Supply Chain Projects” by Supply & Demand Chain Executive magazine, “Top 100 Great Supply Chain Partners” by Supply Chain Brain magazine, “Top 100 3PL Providers” by Inbound Logistics, and Logistics Management’s “Quest for Quality Award.” In addition to facilities throughout New York, Purolator International has locations in key U.S. markets including Atlanta, Baltimore, Boston, Buffalo, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas/Ft. Worth, Denver, Detroit, Houston, Indianapolis, Los Angeles, Miami, Milwaukee, Minneapolis, Nashville, Newark, New York, Philadelphia, Phoenix, Pittsburgh, Raleigh/Durham, Salt Lake City, San Diego, San Francisco, Seattle, and Saint Louis.

For more information about Purolator International, visit www.purolatorinternational.com.