eCommerce

Purolator International: Your Trusted eCommerce Shipping Partner from the U.S. to Canada

Canada is home to over 36 million people and 80% of them shop online. That’s 28.8 million online shoppers and Purolator International has the expertise to help you reach every single one.

Any eCommerce business knows that business lives or dies by shipping. Consumer expectations have changed, making speed and reliability more important than ever. And all kinds of businesses are using eCommerce at an increasing rate. For U.S.-based businesses, a reliable eCommerce shipping solution is a must.

Whether you’re an e-retailer shipping to Canada looking for small package shipping solutions, a major corporation seeking an omni channel shipping solution for Canada or just about any business in between that relies on internet commerce, Purolator International is your answer.

Purolator International is a leader in cross-border shipping from the U.S. to Canada. Our decades of international business shipping experience and continuing commitment to providing the highest level of service to our customers makes us a trusted name in U.S. to Canada shipping—exactly what you need to keep your eCommerce business flourishing.

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Our eCommerce shipping solutions

If you have been looking for the best eCommerce shipping solutions for your business to Canada, look no further. Purolator International offers a full range of eCommerce international shipping solutions that address the issues that are important to you when you’re an e-retailer shipping to Canada. Our solutions have the highest level of reliability, the greatest reach thanks to our network and the most flexibility possible. Our shipping solutions for eCommerce include:

Fast turnaround

Fast turnaround

Get your packages delivered fast with PuroPost, Purolator Express, or Expedited Forwarding—arrive in as little as 2 days at competitive rates.

Dependable tracking

Dependable tracking

Track your packages anytime with our technology to monitor their journey through the supply chain, giving you full visibility and peace of mind.

Range of options

Range of options

From parcels to freight, we offer flexible shipping solutions across Canada, consolidating shipments for efficiency, lower cost, and simpler paperwork.

Range of options

Range of options

From parcels to freight, we offer flexible shipping solutions across Canada, consolidating shipments for efficiency, lower cost, and simpler paperwork.

Power Your eCommerce Growth with Reliable, Fast, and Cost-Effective Shipping to Canada

If your business deals in eCommerce, how you handle your shipping responsibilities can be the most important decision that you make as a company. For shipping to Canada, the answer is simple. Purolator International excels when it comes to cost, speed and reliability thanks to our range of effective shipping solutions for eCommerce.

Better customer service

Better customer service

With PuroTouch, enjoy a dedicated rep who knows your business and guides you through scheduling, pickup, transit, and delivery.

Customized solutions

Customized solutions

We create tailored logistics plans with optimal routes, pickups, and delivery windows to meet your needs and your customers’ requirements.

Experienced service

Experienced service

With 20+ years in cross-border shipping and a 97% performance rating, we reliably handle deliveries with under 1% loss or damage claims.

Competitive pricing

Competitive pricing

Enjoy fast, reliable shipping without compromise—our extensive network finds the most cost-effective routes and passes the savings to you.

Purolator International gives you the edge when shipping from the U.S. to Canada

We know that in eCommerce, shipping is a critical part of the customer experience. And we are committed to providing you the same excellent customer experience you provide to your customers. We call it PuroTouch, and it means you have a dedicated Client Relationship Representative proactively managing your account—a single point of contact who knows all about your business and shipping needs. No frustration, no guessing. And your courier shipments have the benefit of last mile delivery from one of the most trusted brands in Canada – Purolator.

Your customers typically want their packages fast and shipped free. We can help with the fast. Unlike many U.S. shipping companies, we are a non-asset-based provider, which means we’re not locked into any specific routes or methods for getting your goods to Canada. We’ll always choose the transit options that are best for you and your customers in terms of speed, reliability and cost.

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Flexible Shipping Solutions for Your eCommerce Business

Save money, improve delivery times, and give your customers the best experience with Purolator International. From lightweight parcels to specialized freight, we have shipping options to suit every need.

FAQs

What are the most cost-effective shipping options for eCommerce to Canada?

We offer several cost-effective options designed specifically for eCommerce to Canada:

PuroPost: A guaranteed option for packages lighter than 66 lbs., featuring all-in pricing with delivery times of 2-5 days or 2-8 days
PuroPost Plus: When shipments need to arrive within 2-5 days
Competitive pricing: Because we have such a vast shipping network, we can always seek out the most cost-effective options for your shipping, and we pass those savings on to you
We don’t force you to choose among speed, quality and price – our network allows us to optimize all three

How do you handle returns and reverse logistics for eCommerce?

We offer a wide range of return solutions as part of our eCommerce services. Our PuroPost service includes comprehensive return options, and we have dedicated Returns Management services within our supply chain solutions. We understand that returns are a critical part of the eCommerce experience and have built solutions to handle reverse logistics efficiently.

Can you integrate with my eCommerce platform for automated shipping?

Yes. We offer Automated Shipping Solutions and customized solutions tailored to your operations. We will take a close look at your operations and build a custom logistics plan for you. We schedule pickups based on your needs and delivery windows based on your customers’ requirements, rather than forcing you to conform to a rigid pre-existing schedule.

What delivery speed options do you offer for Canadian customers?

We offer multiple speed options to meet your customers’ expectations:

As little as two days delivery with competitive prices
PuroPost: 2-5 days or 2-8 days delivery options
PuroPost Plus: 2-5 days delivery
Purolator Express: Gets specialized shipments under 150 lbs. to their final destination anywhere in Canada
Expedited Forwarding: Options for overnight, 2-day or 3-5 day delivery
Overnight delivery available through our courier services

How do you handle customs clearance for cross-border eCommerce shipments?

We are a leader in cross-border shipping from the U.S. to Canada with more than 20 years of experience with cross-border shipments. We have the expertise to handle all customs requirements, and our Customs Brokerage services ensure smooth clearance. We know exactly what is required to optimize your shipping logistics process into Canada and have the resources to execute that plan immediately.

What is your loss and damage rate for eCommerce packages?

Our loss and damage claims rate is less than 1% – demonstrating our commitment to protecting your eCommerce shipments. We maintain a 97% performance rating and have built our network to minimize handling and potential damage points.

Do you offer flat-rate or all-in pricing for eCommerce shipments?

Yes. Our PuroPost service features all-in pricing for packages lighter than 66 lbs. This gives you predictable shipping costs and simplifies your pricing structure for Canadian customers. We understand that transparent, predictable pricing is essential for eCommerce success.

How can I track my customers' packages in real-time?

We provide comprehensive tracking capabilities:

Dependable tracking: We have the technology to keep a close eye on your package throughout the supply and delivery chain
Real-time visibility: Just input your tracking number at any time to see how far along your packages are
PuroTouch service: You have a dedicated Client Relationship Representative proactively managing your account as a single point of contact who knows your business and shipping needs
End-to-end tracking visibility throughout the entire shipping process

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Contact us for efficient eCommerce shipping today

If you’re ready to take your eCommerce business to the next level with superior shipping to Canada, all you have to do is get in touch.

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