Canada is home to over 36 million people and 80% of them shop online. That’s 28.8 million online shoppers and Purolator International has the expertise to help you reach every single one.
Any eCommerce business knows that business lives or dies by shipping. Consumer expectations have changed, making speed and reliability more important than ever. And all kinds of businesses are using eCommerce at an increasing rate. For U.S.-based businesses, a reliable eCommerce shipping solution is a must.
Whether you’re an e-retailer shipping to Canada looking for small package shipping solutions, a major corporation seeking an omni channel shipping solution for Canada or just about any business in between that relies on internet commerce, Purolator International is your answer.
Purolator International is a leader in cross-border shipping from the U.S. to Canada. Our decades of international business shipping experience and continuing commitment to providing the highest level of service to our customers makes us a trusted name in U.S. to Canada shipping—exactly what you need to keep your eCommerce business flourishing.
We know that in eCommerce, shipping is a critical part of the customer experience. And we are committed to providing you the same excellent customer experience you provide to your customers. We call it PuroTouch, and it means you have a dedicated Client Relationship Representative proactively managing your account—a single point of contact who knows all about your business and shipping needs. No frustration, no guessing. And your courier shipments have the benefit of last mile delivery from one of the most trusted brands in Canada – Purolator.
Your customers typically want their packages fast and shipped free. We can help with the fast. Unlike many U.S. shipping companies, we are a non-asset-based provider, which means we’re not locked into any specific routes or methods for getting your goods to Canada. We’ll always choose the transit options that are best for you and your customers in terms of speed, reliability and cost.
We offer several cost-effective options designed specifically for eCommerce to Canada:
PuroPost: A guaranteed option for packages lighter than 66 lbs., featuring all-in pricing with delivery times of 2-5 days or 2-8 days
PuroPost Plus: When shipments need to arrive within 2-5 days
Competitive pricing: Because we have such a vast shipping network, we can always seek out the most cost-effective options for your shipping, and we pass those savings on to you
We don’t force you to choose among speed, quality and price – our network allows us to optimize all three
We offer a wide range of return solutions as part of our eCommerce services. Our PuroPost service includes comprehensive return options, and we have dedicated Returns Management services within our supply chain solutions. We understand that returns are a critical part of the eCommerce experience and have built solutions to handle reverse logistics efficiently.
Yes. We offer Automated Shipping Solutions and customized solutions tailored to your operations. We will take a close look at your operations and build a custom logistics plan for you. We schedule pickups based on your needs and delivery windows based on your customers’ requirements, rather than forcing you to conform to a rigid pre-existing schedule.
We offer multiple speed options to meet your customers’ expectations:
As little as two days delivery with competitive prices
PuroPost: 2-5 days or 2-8 days delivery options
PuroPost Plus: 2-5 days delivery
Purolator Express: Gets specialized shipments under 150 lbs. to their final destination anywhere in Canada
Expedited Forwarding: Options for overnight, 2-day or 3-5 day delivery
Overnight delivery available through our courier services
We are a leader in cross-border shipping from the U.S. to Canada with more than 20 years of experience with cross-border shipments. We have the expertise to handle all customs requirements, and our Customs Brokerage services ensure smooth clearance. We know exactly what is required to optimize your shipping logistics process into Canada and have the resources to execute that plan immediately.
Our loss and damage claims rate is less than 1% – demonstrating our commitment to protecting your eCommerce shipments. We maintain a 97% performance rating and have built our network to minimize handling and potential damage points.
Yes. Our PuroPost service features all-in pricing for packages lighter than 66 lbs. This gives you predictable shipping costs and simplifies your pricing structure for Canadian customers. We understand that transparent, predictable pricing is essential for eCommerce success.
We provide comprehensive tracking capabilities:
Dependable tracking: We have the technology to keep a close eye on your package throughout the supply and delivery chain
Real-time visibility: Just input your tracking number at any time to see how far along your packages are
PuroTouch service: You have a dedicated Client Relationship Representative proactively managing your account as a single point of contact who knows your business and shipping needs
End-to-end tracking visibility throughout the entire shipping process