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  • finding value in your b2b returns

    B2B Returns Management Topic Summary

    Two page overview of the B2B Returns Management White Paper.

  • customer returns

    B2C Returns Management Topic Summary

    Two page overview of the B2C Returns Management White Paper.

  • B2B return process

    Finding Value and Opportunity in B2B Returns

    Businesses have come to realize that a properly managed returns process can be a revenue generator. The white paper, “B2B Returns: Finding Value and Opportunity in a Well-Managed Returns Process,” offers detailed information about how businesses can turn returns into revenue, and offer customers high levels of service in the process.

  • Returns Management Services

    Returns Management

    An overview of how an efficient Returns Management program can be a vital link between our customers business and their customers. The sheet also details the options available through Purolator.

  • Supply chain opportunity

    Turning B2C Customer Returns into an Opportunity

    U.S. businesses face the daunting reality the more than $10 billion in online sales could be returned annually. There are many reasons behind this number – changing consumer shopping habits, expectations for flexible returns policies, and technology-driven solutions that make it easier for customer to return a product. For businesses, returns have become a fact of life. But how a business chooses to handle returns can have a bottom line impact. Learning how to develop an effective returns management policy is the focus of this white paper.