ChatShowing all 14 results
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B2B Returns Management Topic Summary
Two page overview of the B2B Returns Management White Paper.
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B2C Returns Management Topic Summary
Two page overview of the B2C Returns Management White Paper.
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Building Your eCommerce Business: When Is It Time to Expand to Canada?
According to the U.S. Commerce Department, fewer than 1 percent of U.S. companies export, and of those that do most look to Canada as a starting point. This makes sense given our shared border, language, and enduring alliance.
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Canadian E-commerce Presents New Opportunities for U.S. Businesses
As part of the 2013 media program, Purolator International completed a research brief in conjunction with Logistics Management and their research department, Peerless Research Group that focused on the Canadian eCommerce Market.
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Canadian eCommerce Opportunities for U.S. Retailers
An overview of the Canadian market that a retailer must take into account before launching a Canadian eCommerce initiative.
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Duty Paid or Duty Unpaid? Choosing the Right Incoterm for Your Canadian Shipping Strategy
As much as Incoterms clarify and simplify the shipping process, choosing the correct term is critically important. Each Incoterm carries specific implications for duty liability, risk, and cost, as well as for a particular shipment’s compliance route. Failure to assign the correct code could result in significant clearance delays and poor customer service.
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Meeting Customer Expectation and Recapturing Revenue: eCommerce Returns Management
Retailers can no longer afford to ignore the volume of online purchases that will be returned. With so many opportunities to use the experience as a way to connect with customers, and to recapture value on a secondary market, there’s no excuse for failing to offer a customer-friendly, efficient returns process.
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Omni-Channel Topic Summary
Two page overview of the Omni-Channel white paper.
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Overview of Market, Logistics Issues: Canada Offers Tremendous Opportunity for U.S. Online Retailers
Having a clear understanding of the Canadian market is especially important in eCommerce sales, where logistics and delivery play such an important role. Many U.S. businesses have entrusted the same logistics provider that handles their intra-U.S. shipments with their Canada-bound shipments only to learn the hard way that U.S. expertise does not automatically mean Canadian expertise. Customs compliance, nuances of the Canadian market, and customer preferences are just a few of the variables that must be understood and evaluated.
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PuroPost and PuroPost Plus Sell Sheet
An overview of two services that offer residential deliveries via the postal service in Canada: PuroPost Plus (2 to 5 days transit time) and PuroPost (2 to 8 days transit time).
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Stress Vans (Puropost)
Take out your stress and frustration on this stress Van that looks like a Delivery Truck. This Van, branded for PuroPost can take a squeeze and return right back to its shape. Perfect giveaway for tradeshows and token gifts!
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Turning B2C Customer Returns into an Opportunity
U.S. businesses face the daunting reality the more than $10 billion in online sales could be returned annually. There are many reasons behind this number – changing consumer shopping habits, expectations for flexible returns policies, and technology-driven solutions that make it easier for customer to return a product. For businesses, returns have become a fact of life. But how a business chooses to handle returns can have a bottom line impact. Learning how to develop an effective returns management policy is the focus of this white paper.
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Understanding the Need for Omni-Channel Capability
New white paper offers a detailed overview of current omni-channel expectations, and useful information about how a business can adapt its logistics strategy and supply chain.
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Winning the Battle for eCommerce Last-Mile Excellence
The challenge for retailers is to find “the sweet spot” that meets a customer’s expectations but at a price equal to or lower than the customer’s willingness to pay. Finding that sweet spot can be quite difficult, but rest assured, your customers will let you know if you have failed.
