Purolator International Named a Top Third-Party Logistics Provider
Inbound Logistics Magazine Recognizes Purolator for Fourth Consecutive Year
for Having the Capabilities and Experience
to Help Solve Customers’ Evolving Supply Chain Challenges
JERICHO, NY – August 28, 2018 – Purolator International, a leading provider of North American logistics services, today announced that it has been named to Inbound Logistics’ 2018 Top 100 3PL Providers list. Every year Inbound Logistics editors evaluate more than 300 3PLs to ultimately pick the top 100 nationwide. Purolator International was recognized for its ability to solve logistics challenges and improve processes.
“Purolator International continues to provide the logistics, transportation, and supply chain solutions Inbound Logistics readers need to achieve the speed, visibility, flexibility and control that drives successful supply chains,” said Felecia Stratton, Editor, Inbound Logistics. “Purolator International is responsive to customers’ evolving needs, and that’s why Inbound Logistics is proud to honor them for empowering logistics and supply chain excellence in 2018.”
“We thank Inbound Logistics for once again recognizing Purolator International on this highly regarded list of 3PLs,” said John Costanzo, President, Purolator International. “Purolator International is committed to providing the highest level of service. Every shipment, phone call and back office task, along with our ongoing investments in technology, are aligned with the goal of making our customers supply chains operate more efficiently – to save time, provide more options, exceed expectations and ultimately provide value to the entire operation. In addition to Purolator’s network advantage, our unique focus on customer service has become a true differentiator for us.”
To measure how well Purolator International is doing in its effort to help customers meet the challenges of today’s complex supply chain, the company annually conducts a customer satisfaction survey. The questions gauge customers’ overall experience with Purolator International, as well as service performance for on-time, damage-free delivery (99.4%), tracking and traceability, value, and effective and reliable technology and support. In 2017, Purolator International achieved an all-time high overall customer service performance rating of 97 percent.
The results help Purolator International regularly improve the customer experience with new and/or enhanced service offerings. Leveraging its years of expertise as a freight forwarder, Purolator International launched Expedited Forwarding services, offering complete U.S. coverage with the following delivery options: same day and time definite, next day, two-day, and 3-5 day delivery. Since the service was introduced nearly a year ago, customers with time-sensitive shipments have benefited from Purolator’s customizable network, especially those in industries such as technology, medical devices and diagnostics, aerospace, manufacturers, and industrial equipment.
Additionally, to build upon the high speed and fast delivery of Purolator’s Courier services, Purolator International recognized the need for reliable and more economical shipping to Canadian consumers and expanded its ecommerce solution PuroPost® by introducing PuroPost Plus with guaranteed 2-5 day delivery to all residential addresses in Canada – right from their everyday postal carrier.
“Our customers have responded positively to our recent product and service offerings, as well as our existing portfolio of services for shipping to, from, and within Canada and the U.S. We’ll continue to evaluate new solutions and introduce new and innovative ways to help customers reduce costs and increase delivery speed,” added Costanzo.
Inbound Logistics’ Top 100 3PL Provider’s list serves as a qualitative assessment of service providers we feel are best equipped to meet and surpass readers’ evolving outsourcing needs. Each year, Inbound Logistics editors select the best logistics solutions providers by carefully evaluating submitted information, conducting personal interviews and online research, and comparing that data to readers’ global supply chain and logistics challenges. The service providers selected are companies that, in the opinion of IL editors, offer the diverse operational capabilities and experience to meet readers’ unique supply chain and logistics needs.
The complete list of the 2018 Top 100 3PL Providers appears in the July issue.
About Inbound Logistics
Inbound Logistics is the leading multi-channel content provider targeted toward business logistics and supply chain managers. Inbound Logistics’ mission is to help companies of all sizes better manage corporate resources by speeding and reducing inventory and supporting infrastructure, and better matching demand signals to supply lines. More information is available at www.inboundlogistics.com.
About Purolator International
Purolator International is a subsidiary of Purolator Inc., a leading integrated freight, package and logistics solutions provider in Canada. Purolator International specializes in the air and surface forwarding of Express, Freight and Parcel shipments, customs brokerage, and fulfillment and delivery services to, from and within North America. Purolator International has received numerous industry awards for its superior service and innovative solutions, including “100 Great Supply Chain Projects” by Supply & Demand Chain Executive magazine, “Top 100 Great Supply Chain Partners” by Supply Chain Brain magazine, “Top 100 3PL Providers” by Inbound Logistics, and Logistics Management’s “Quest for Quality Award.” In addition to facilities throughout New York, Purolator International has locations in key U.S. markets including Atlanta, Baltimore, Boston, Buffalo, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Denver, Dallas-Fort Worth, Detroit, Nashville, Newark, Houston, Indianapolis, New York, Los Angeles, Kansas City, Memphis, Miami, Milwaukee, Minneapolis, Philadelphia, Phoenix, Pittsburgh, Raleigh-Durham, San Diego, Seattle, San Francisco, Salt Lake City, and St. Louis.
For more information about Purolator International, visit www.purolatorinternational.com.