Purolator International is pleased to be your shipping partner for this 2021 holiday season. Due to increased shipment volume during the holiday season, we have put additional service exceptions and measures in place to ensure we are meeting customer expectations throughout this peak period.
During this period of high volume shipments, there are a few steps that you can take to help ensure your shipments reach their final destinations on time. We hope the following information will be helpful so you can plan accordingly.
The below transit times, which will remain in effect until further notice, enable our operation to respond to significant volume increases and service demand, and to provide customers with more accurate expected delivery times and reliability.
If you require faster service or customized pickup or delivery solutions, please contact our Special Services desk at expeditedforwarding@Purolator.com.
Canada Post Expedited and PuroPost®
- Canada Post Expedited/PuroPost® shipments will need to be inducted into the Canadian Network by Monday, December 13, 2021 (for national cut-off) or Friday, December 17, 2021 (for local cut-off) in order to be delivered before Christmas Day on December 25.
Canada Post XPress Post and PuroPost Plus®
- Canada Post Expedited/PuroPost Plus® shipments will need to be inducted into the Canadian Network by Friday, December 17, 2021 in order to be delivered before Christmas Day on December 25.
Purolator Ground® (PuroGround)
- Ground shipments scheduled for delivery in Canada will need to be inducted into the Canadian Network by Wednesday, December 15, 2021 (for national cut-off) or Friday, December 17, 2021 (for local cut-off) in order to be delivered before Christmas Day on December 25.
Purolator Express® (PuroExpress)
We will continue to adjust our operations to process all volume as quickly as possible, while prioritizing critical healthcare and Purolator Express® shipments.
- Express shipments scheduled for delivery in Canada will need to be inducted into the Canadian Network by Wednesday, December 22, 2021 in order to ensure delivery before Christmas Day on December 25.
Like any other time of the year, Saturday deliveries for Purolator Ground®, and Purolator Express® shipments will be available throughout December, as an accessorial charge. However, there will be no deliveries on Saturday, December 25, 2021, Christmas Day.
Christmas Day and Boxing Day Observed
Christmas Day will be observed Monday December 27, 2021 and Boxing Day will be observed Tuesday December 28, 2021. There will be no operations or deliveries on these days.
Expected delays for shipments requiring special handling: Throughout the holidays, all shipments that require our Special Handling service will incur an additional delay of four to seven days.
All published transit times are subject to change.
Please visit our website www.purolatorinternational.com for your tracking needs.
For up-to-date Service Alerts:
Thank Your & Happy Holidays
We thank our valued clients for collaborating with Purolator International to meet the delivery expectations of your customers. Please accept our warm wishes for a safe and happy holiday season and New Year.